Built with a repair business.
FlowDesk is made by Lynx Solutions. We are building it alongside our pilot, a New Zealand appliance service agent with depots, technicians on the road and a coordinator who used to keep the day in their head.
Two problems first.
Our pilot lost hours the same two ways: technicians crossing town twice in a day, and tickets that went quiet until the customer rang.
So FlowDesk starts there. The calendar shows the drive between jobs, booking suggests the shortest one, and every ticket carries a clock and a name. The rest (estimates, parts, invoices, insights) is built around those two.
Every one of those roofs is somebody’s job.
A washing machine, a heat pump, a hot water cylinder. FlowDesk is for the people who get there and fix it.
Devonport from Mt VictoriaWhat we hold ourselves to
Your prices on the page.
Every seat and add-on has its price on our pricing page. No quote calls, no "contact sales".
Your data stays yours.
We never sell it or use it to advertise. You can export it any time, and you get a month to do so if you leave.
Technicians are told, not tracked.
Positions are kept only on duty, only after each technician accepts a plain notice, and only for as long as you choose.
We measure before we promise.
FlowDesk times every status change from the first day. When we tell you what it saves, it will be from your own numbers.
Made for New Zealand.
Prices in NZD with GST shown apart, phone numbers that start with +64, the working week in Auckland time, and the Privacy Act 2020 in how we treat staff and customer data.
